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TIMOTHY TERUO WATTERS - Artist, Author & Graphic Designer
TIMOTHY TERUO WATTERS
Artist, Author & Graphic Designer

FAQS

ORDERS, SHIPPING & MATERIALS

Free shipping ONLY applies to items shipped within the United States. Free shipping DOES NOT apply to International shipping. International shipping costs vary, if available.

For commissions, the shipping cost will be calculated at time of shipment. Commission orders will not be shipped until shipping postage is received.

If your order is damaged during shipment (which can happen, although uncommon), please reach out within 7 business days to support@timothywatters.com

There are NO REFUNDS and NO EXCHANGES because all products are made to order. Because of this policy, we are able to keep the costs down and therefore offer lower pricing to you as well as *Free Domestic Shipping in the US.

Simple. Our printer in the UK not only prints the highest quality Greeting Card, it also does so at a reasonable price which allows us to offer *Free Domestic Shipping in the US. Please allow up to 2 weeks from the order date for delivery.

In order to be able to offer a lower-priced Greeting Card with *Free Domestic Shipping in the US, we need to ship the Greeting Cards using a less expensive shipping service. The Greeting Cards are shipped via Royal Mail. Please allow up to 2 weeks from the order date for delivery.

Greeting Cards are printed on 324gsm Mohawk Paper (a FSC Approved Sustainably Sourced Paper) and with Water-Based Inks.

We offer two choices: Bright White Watercolor Paper (100% Cotton Rag Cold Pressed Watercolor paper, 19.5 mil / 300 g/m²) and Hahnemühle Hemp Base - Eco Paper (60% Hemp Fiber, 20 mil / 290 g/m²).

Posters are print on 8 mil thickness (100 g/m²) paper.

Framed Prints use Museum-Quality Premium Fine Art Paper (280gsm / 8.3oz/yd), thick 1.4mm Window Mount Cut (from 100% Acid-Free Premium, Textured and FSC® Certified Mountboard), and High-Quality Milled Wood with a Satin Finish.

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